KEEPSAKE · THEME SUPPORT

A little help.
A lovely store.

Tell us where you’re stuck. We’ll help you find your next step, from your first layout to a detail that needs a closer look.

LET’S WORK THROUGH IT

Send a support request

Fields marked are required. Store URL and theme version help us investigate, but you can leave them blank.

Include the affected page, the steps you tried and what you expected. Use invented customer details.

Up to two PNG, JPG or WebP images. 2 MB each, 3 MB in total. Remove private customer details first.

Please don’t send passwords, access tokens, payment details or private customer data.